Question 1

Which devices is the app available on?

Accepted Answer

HorodateMe is available on all modern devices: Android smartphones and tablets running version 5.0 or higher. iPhones and iPads running iOS 11.0 or higher. And also on computers, through our secure web interface, for professional or administrative use.

Question 2

How long does it take to certify a photo?

Accepted Answer

With HorodateMe, certifying a photo or a document is almost instantaneous. As soon as you take a photo, the app automatically retrieves the GPS coordinates, the date and the exact time. This data is then sent to our qualified trust service provider, which checks everything under the eIDAS regulation. Within seconds, you get a secure PDF certificate, legal and tamper-proof evidence of the authenticity of your image. A stable Internet connection is all you need to complete the certification.

Question 3

How can I prove the authenticity of my certified photo?

Accepted Answer

Every photo or document certified through HorodateMe comes with a PDF certificate containing: a unique identifier, a cryptographic fingerprint, and a verification key. These elements guarantee full traceability and let anyone (client, judge, expert, administration…) verify the authenticity of the file at any time, through a secure URL or a validation QR code.

Question 4

What is the legal value of a certified photo?

Accepted Answer

A photo certified by HorodateMe is recognized digital evidence. It precisely attests the date, time and place of an event or a situation. To make it legally incontestable, the certification is carried out by an approved trust authority compliant with the European eIDAS regulation. In case of a dispute, this evidence can be produced in court. Its admissibility will depend in particular on: the reliability of the timestamping system, the guarantee of file integrity, and the absence of any later modification. A photo timestamped and certified with HorodateMe is therefore solid, enforceable evidence that meets European standards.

Question 5

Can I certify a photo that was not taken with HorodateMe?

Accepted Answer

No. To obtain an official certification, the photo must be captured directly from the HorodateMe app. This capture step is what guarantees the reliability of the date, time and GPS data, and allows eIDAS validation by our partner certification body. Any photo imported after the fact cannot be considered certified evidence in the legal sense.

Question 6

What is eIDAS certification and why does it matter?

Accepted Answer

With HorodateMe, certifying a photo or a document is almost instantaneous. As soon as you take a photo, the app automatically retrieves the GPS coordinates, the date and the exact time. This data is then sent to our qualified trust service provider, which checks everything under the eIDAS regulation. Within seconds, you get a secure PDF certificate, legal and tamper-proof evidence of the authenticity of your image. A stable Internet connection is all you need to complete the certification.

Question 7

How are my data and certificates stored?

Accepted Answer

The evidence and certificates generated by HorodateMe are hosted in the European Union, in GDPR-certified data centers. Every certificate is encrypted, backed up and replicated to ensure its long-term availability and security. You can access your certificates at any time through your secure personal area. No data is used for commercial purposes.

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